We do not want to turn clients into ticket numbers. The clerk should answer naturally, preserve context and help people feel genuinely heard.
For people who value usefulness, trust and a clear result.
Company & founders
We are building Business Clerk because good businesses should not lose people to unavailability.
We know the moment: a client needs help now, but the working day has ended, the line is busy or the owner cannot answer. At that moment, people often choose another business. We want to keep service human while making it available when a business cannot be.
CB
Who we are
Business Clerk is a product of Picnick Media OÜ. The company develops digital products, and its founder Nikolay Makhov is based in Estonia. We develop and implement AI technologies for business management and wellness, staying close to real workflows: we listen to owners, study lost inquiries and turn repeated administrative work into a clear system.
What we believe
AI is not here for a beautiful chat. It should reduce pressure on the owner and team, connect information and support decisions with real data.
For people who value usefulness, trust and a clear result.
A client should not have to start from zero every time. History and preferences can continue the relationship while personal and internal data remain under the business’s control.
For people who value usefulness, trust and a clear result.
We do not present an early product as a fully autonomous system. A pilot should show where the clerk already creates value and where a person is still needed.
For people who value usefulness, trust and a clear result.
“We are not building another chat. We are building a calm digital connection between your business, your team and your clients.”
Company principle · Business ClerkWhere we are now
The idea
We shaped the Business Clerk and Business AI Bureau concept: client conversation, operations layer and owner tools.
Working foundation
The core product scenarios are mapped: company knowledge, calendar, bookings, staff, one journal and internal reports.
Next step
Put the clerk in front of real businesses, validate the pilot value and develop the product with its first users.
Talk to us